Current health, hygiene and flexibility policies on board

Health Policies on Board

At Flores Charter, the health and safety of our guests and crew are our top priorities. In response to the ongoing COVID-19 pandemic, we have established a series of stringent health policies designed to minimize risk and ensure a safe travel experience. Our protocols align with guidance from the World Health Organization (WHO) and local health authorities.

Pre-Boarding Health Checks

Before boarding, all guests are required to undergo health screenings, which may include temperature checks and a brief health questionnaire. We also recommend that guests take a COVID-19 test prior to their trip. This proactive approach helps us identify potential health risks and ensures that only healthy individuals are on board.

Sanitation Procedures

Our vessels undergo extensive cleaning and disinfection processes. High-touch areas, such as handrails, doorknobs, and dining surfaces, are sanitized multiple times a day. We use hospital-grade disinfectants that are effective against viruses and bacteria. Additionally, diving and snorkeling equipment is thoroughly cleaned and stored safely to maintain hygiene standards.

Face Masks and Personal Protective Equipment (PPE)

All crew members wear masks and other PPE when interacting with guests. We encourage guests to wear masks in shared spaces, especially during briefings and meals. Hand sanitizers are readily available throughout the vessel, allowing everyone to maintain good hand hygiene.

Hygiene Practices Onboard

Hygiene practices extend beyond cleaning protocols. We take a multi-faceted approach to ensure a clean and safe environment for all travelers.

Dining Hygiene

Our dining services have been adjusted to enhance safety. Meals are prepared following strict food safety guidelines. We offer a mix of buffet and plated options to minimize contact. All dining areas are sanitized before and after meals, and we encourage outdoor dining whenever possible.

Health Education

We provide guests with information on health safety protocols, including proper handwashing techniques and guidelines for maintaining personal hygiene while traveling. Our crew is trained to assist guests in adhering to these practices.

Flexibility Policies

Understanding the uncertainty surrounding travel during the pandemic, Flores Charter has instituted flexible booking and cancellation policies. These policies aim to provide our guests with peace of mind when planning their adventures in Indonesia.

Flexible Booking Options

Guests can book their trips with confidence, knowing they have options if plans change. We offer the ability to modify travel dates without incurring additional fees. This flexibility applies to all bookings made for travel in 2023 and beyond.

Cancellation Policy

If a guest needs to cancel their trip due to COVID-19 related issues, such as illness or travel restrictions, we offer a full refund or the option to reschedule for a later date. This policy protects our guests and allows them to make travel decisions that best suit their needs.

Travel Insurance Recommendations

We recommend that guests purchase travel insurance that covers COVID-19-related cancellations. This additional layer of protection can provide financial security and peace of mind during your travels.

Current Travel Guidelines

As of October 2023, travel regulations and guidelines related to COVID-19 are continually evolving. It is vital for travelers to stay informed about the latest requirements for entering Indonesia and traveling within the country.

Vaccination Requirements

Currently, travelers are encouraged to be fully vaccinated against COVID-19 for entry into Indonesia. Proof of vaccination may be required upon arrival. It is advisable to carry your vaccination card and any necessary documentation during your trip.

Testing and Quarantine

Testing requirements may vary based on the traveler’s country of origin. Travelers should check for any mandatory testing before departure and upon arrival in Indonesia. Quarantine protocols may also be in place, depending on recent travel history and vaccination status. Always consult local health authorities for the most current information.

Ensuring Safe Travel with Flores Charter’s Policies

Flores Charter prioritizes your well-being with robust health and hygiene measures that address the evolving landscape of travel. As you set sail to witness the wonders of Indonesia, such as the vibrant marine ecosystems of Komodo National Park and the breathtaking coral formations of Raja Ampat, rest assured that your safety is at the forefront of our operations.

To understand more about these measures or to plan your upcoming voyage, please explore our FAQ section. We eagerly anticipate your presence on board, ready to provide an unparalleled journey.

Planning specifics? See faq or see the details.